Your ability to communicate, to actively listen and use effective questioning technique, allowed you to create a healthy interaction among the participants and effectively convey ideas and messages to them. You were able to hear not just the words, but also the actual thoughts or the message behind them, and respond appropriately. It also created the motivation and empowerment within the group members to bring out the best in them. With your friendly and honest disposition you were able to convey a good sense of empathy for those participants who needed to be understood, and yet it was clear that you possessed the determination in seeing that the task was accomplished and the objectives achieved. I very much enjoyed the whole process of working with you.